Every day we have to make decisions. Some of them are so trivial that we don’t even focus on them, like “should I hit the …
Training and Development
These posts focus on workplace training and employee development as part of business leadership and management.
A Shout Out
Mr. Bartender jokes that I eat at only two restaurants near our home because of their great service. And he’s right. We just had dinner …
A Resolution Fixx
It’s that time when we make resolutions to better ourselves for the coming year. We do some soul searching and try to find ways to …
Truth in Fiction
I once read somewhere that it’s nonsense to read business books. The idea being that you can glean messages about relationship building, strategy, conflict resolution, …
Customer Service Is The New Marketing
One of the first things I learned in the world of work was the importance of customer service. I’ve always worked in industries where service …
Is Management Good For Your Health?
I just read a post from the Three Star Leadership Blog on why bad supervisors are bad for you. Now, we all know that bad …
Doing More With Less
Last week, the Labor Department reported that productivity slowed over the summer months. While the overall indicator did increase (1.3%), the increase was smaller than …
