One of the first things I learned in the world of work was the importance of customer service. I’ve always worked in industries where service …
customer service
Turning Away Business
It’s hard to imagine during these tough economic times that anyone would turn away a piece of business, but it happens. A lot. And it …
Do the Right Thing
We all know it’s important to have good customer service. Regardless of our country’s economic condition, people want to purchase products or services from companies …
Praying for Starbucks
I admit it. I’m a Starbucks addict. It started in Cincinnati with my general manager who had a 3 Starbucks a day habit. He would …