Plan for every day problems and the unexpected. Training, practice and communication can help. Good technology can help when you need it most.
Strategy and Planning
These posts focus on strategy and planning as part of business leadership and management.
Experience Management (XM) uses experience data and operational data to measure and improve four key aspects of business. Qualtrics XM shows us how HR can benefit.
Flexible work is something many employees want. Be strategic about employee retention and engagement. Technology can help make it a reality.
Parental leave policies are part of successful recruiting campaigns. And they can help with retention. Here are resources for parental leave.
The change management process is a regular part of business. Kurt Lewin developed a 3 step model to help business effectively manage change.
Conference swag is not the only reason to attend events. But it is a fun part! Take the suvey and tell us your favorite conference swag.
Customer service has to remain strong regardless of turnover. Or customers may go elsewhere. These 5 things may hold the key to good service.