Today is a special day here because it marks the one-year anniversary of HR Bartender. I want to take this …
Recent Articles
Managing Expectations
One of the key elements to delivering good customer service is setting expectations. Customers want to know what to expect …
The Apology Crutch
I saw this recent article about CEOs apologizing for mistakes. It’s a long article filled with solid information about delivering …
Nice Surprise
Earlier this week, I received a note from Evan Carmichael. The note said that HR Bartender was named one of …
First Saturday in May
The first Saturday in May is pretty darn close to a national holiday at my house. Since 1875, this day …
Now Serving: The Latest HR Carnival
HR Minion (one of my very fave blogs!) is hosting the HR Carnival. She’s dishing up some HR blogging goodness …