Peter Drucker once said, “What gets measured, gets managed.” It’s very true. Tracking the numbers is essential to running your …
Recent Articles
Crappy Swag and Other Happenings
Couple of exciting things happened recently that I wanted to share: First, I was honored by the National Association of …
7 Types of Power in the Workplace
There’s a quote by Margaret Thatcher that says, “Power is like being a lady…if you have to tell people you …
Have Something To Say? When the Answer is No
Even when you do everything right, the answer can still end up being “no.” You can have a great idea. …
Becoming a Consultant
I recently received a reader question about consulting: About 10 years ago, while living in the Midwest, I started my …
Make It Easy to Buy, Easy to Use
In one of my previous lives, the company I worked for developed a customer service program focused on the idea …
