There’s a quote by Margaret Thatcher that says, “Power is like being a lady…if you have to tell people you …
Recent Articles
Have Something To Say? When the Answer is No
Even when you do everything right, the answer can still end up being “no.” You can have a great idea. …
Becoming a Consultant
I recently received a reader question about consulting: About 10 years ago, while living in the Midwest, I started my …
Make It Easy to Buy, Easy to Use
In one of my previous lives, the company I worked for developed a customer service program focused on the idea …
Something to Say: When And How to Say It
I recently wrote a post about having something to say. We should all develop opinions and thoughts about ourselves and …
The Things I’ve Learned Watching Undercover Boss
I have to confess. I wasn’t going to write an “Undercover Boss” post because everyone else already has. But Bryon …
