Employee engagement leads to good customer service according to a recent case study. Businesses should emphasize the connection between the two.
Recent Articles
Employee Engagement Starts With You
Employee engagement is a key factor in employee retention and productivity. Kronos shows us that employee engagement starts with individuals.
Future of Work: How Organizations Can Support Career Lattices
Career lattices are another option to the tradition career ladder. Organizations should be flexible and offer both for employee success.
Professional Networking Today: Think On and Offline
Professional networking is always changing. A new book from ATD shows the value of networking both online and offline to optimze connections.
Make Onboarding Interesting and Fun
Onboarding and orientation are a big part of employee engagement and retention. There are 3 ways to make onboarding interesting and fun.
Pre-Employment Assessments: Why Organizations Should Measure Effectiveness
Pre-employment assessments can be effective in recruiting and retaining talent. Here are 3 levels of measurement to determine effectiveness.
