Sometimes when you mention strategic planning, it conjures up thoughts of long retreats at exotic resorts where you’re locked in a conference room. The meeting …
Business and Customers
These posts focus on overall business and business customers as part of leadership and management.
Customer Quality Control
You guys know how much I love my iPhone. For a while, I’ve considered getting the new iPhone 4. But I also want to be …
Proper Processes Yield Good Outcomes
If you have an effective process in place, follow it. Processes exist for a reason. Many times it’s to demonstrate that proper care and attention …
T-Shirt Marketing
HR pros are constantly challenged with dress code policies. As such, I saw something in the attire at the recent Social Recruiting Summit that I …
Whatever Happened to Transparency
You remember transparency, don’t you? Sure you do! Everyone was talking about it several months ago. It came right along with being on social media …
The Business Case for Managing Ourselves
The Harvard Business Review published a post by Vineet Nayar on Who is the New CEO? The article is a well-thought out vision that, in …
Going to Abilene – Tips on Consensus Building
One of my favorite business stories is the book, The Abilene Paradox. I had the pleasure of hearing author Jerry B. Harvey tell the story …
