Editor’s Note: Today’s post is brought to you by our friends at the National Restaurant Association Educational Foundation (NRAEF). As the philanthropic foundation of the National Restaurant Association, the NRAEF works to attract, develop and retain professionals for the restaurant industry. Enjoy today’s post!)
I recently answered a reader question about developing HR competencies. If you missed the post, you can check it out here. The thing we have to keep in mind when talking about competencies is that they not only represent our current jobs but the roles we want to have in the future. For that reason, employees need to understand how to read competency models.
Take as an example the Food and Beverage Service Competency Model developed by National Restaurant Association Educational Foundation (NRAEF). The model profiles the employability and technical skills essential to achieving life-long career success in the industry. It’s now represented as part of U.S. Department of Labor Employment and Training Administration’s Industry Competency Model Initiative.
The NRAEF model shows that the restaurant industry can be a good place to begin and chart a life-long career. Here are a couple of stats to support the point:
- 86 percent of employees at table service restaurants and 85 percent of employees at limited-service restaurants say they have advanced to a higher-paying job in the industry.
- 90 percent of individuals in business operation positions have advanced to higher-paying jobs in the industry, as have 88 percent of chefs and cooks.
It’s also possible that a start in the restaurant industry could lead to entrepreneurship. 80 percent of employees and 90 percent of owners believe the restaurant industry is one where people of all backgrounds have the opportunity to own their own business.
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Competency models not only tell us about the skills we need today (like knowledge and personal effectiveness) but the ones we will need in the future (such as finance, marketing, and staffing). As human resources professionals, we want to make sure that employees understand the competency models for their profession/industry and know how to read it for the long-term. The roadmap for career success lies in competency models.0
John Delaney says
Thanks for sharing this model. It makes a lot of sense and I am occasionally asked about models appropriate to the restaurant industry when discussing talent management.