You guys know that I’m a customer service freak. I’ve said many times that customer service is the new marketing. …
Recent Articles
Strengthen Your Brand
Recently, Deb Owen over at 8 hours & a lunch started a post series of referrals. Great idea! I just …
References Matter
There’s been a lot of conversation lately about references and whether or not they matter in today’s job market. A …
Two-Way Interviews
Right now, like many of us, I know quite a few people who are unemployed or thinking about changing jobs …
HR’s Moment of Truth
Recently, one of the most prominent CEO’s in our lifetime, Mr. Jack Welch – formerly of GE, penned an article …
Workplace Contests
One of the things that businesses like to do when times are tough is create contests. It’s a way to …
