Just Say No
Interesting post over at G.Neil’s HR Forum blog about people saying “thanks but no thanks” to roles in management. How about that? They quote Randstad’s World of Work survey as saying there’s a 50/50 split between people who aspire to become management and those who don’t. The reasons – too much stress, grouchy employees, and boatloads of paperwork.
Honestly, the info from Randstad isn’t surprising. What’s surprising is that companies aren’t doing more to change the perception of the role of management. Shame, shame.
I really struggle with the notion that companies can’t/won’t/don’t offer training and resources to help make managers successful. C’mon people, this is just so elementary. When employees have the training and tools to do their job, then productivity is better. Maximizing productivity equals a better bottom line for the company.
I always thought a key role of management is to take care of the people who take care of the customer.
Srully Blotnick said, “The evidence unmistakably indicates that you have to spend money in order to make money.” The money you want to spend is on things that improve the customer experience. A critical part of that includes your management team. If they aren’t effective, can you really expect anyone else to be?
If companies want people to assume management responsibilities, they need to demonstrate that people will get the training and resources to do their job. No one is going to take a position if they think they’re being set up to fail.
0