Conference speakers frustrate me to no end when they present a topic and in the last couple of minutes of the session say something to …
strategic planning
Execution is Important But Analysis is Critical
I’ve written before about the importance of proper execution. There are whole books like Ram Charan’s Execution: The Discipline of Getting Things Done devoted to …
If You Build It – Strategic Implementation
We’ve heard that old phrase taken from the movie Field of Dreams, “If you build it, they will come.” The truth is…they won’t. It takes …
Ask HR Bartender: Proper Planning For a Meeting
I just received this question and hope the answer gets to the reader in time. A reader asks: I have a second meeting with a …
3 Levels of Customer Service
Back in the early days of HR Bartender, I wrote a post about how Customer Service is the New Marketing. And I still believe it. …
My Last Post
A Facebook friend posted a heartfelt tribute to a colleague who passed away from cancer. In my friend’s kind words, he asked people to read …
Inheriting a Complex World
I recently wrote about the results of the IBM Global CEO Study and the challenges of business complexity. One of the things that really impressed …