This year marks the 10 year anniversary of my start in consulting. I’ve been reminiscing lately about when I started. …
Recent Articles
The Customer Experience: A Tale of Three Steakhouses
Over the past few months, Mr. Bartender and I have visited three steakhouses. One for my birthday, one for his …
Ask HR Bartender: Getting Hired With Friends
We all like working with our friends. Who wouldn’t? And research shows when we do, our engagement is better and …
Friday Distraction – Training for Cappuccino
When I saw this cartoon I loved it – both as a training pro and a foodie. Hope you enjoy …
The Inevitable Shift From Jobs to Skills
Years ago, I was working on a consulting assignment involving a company’s customer service challenges. The company decided the answer …
Social Learning: 3 Trends for 2012
According to the 2011 Training Industry Report from TrainingMag.com, total expenditures in training appear to be increasing. The amount spent on training jumped …