A few days ago I mentioned a post by Krista Francis on the subject of health care reform. There was a part of the post …
Strategy and Planning
These posts focus on strategy and planning as part of business leadership and management.
ERE Expo Day 1: Time for Alignment
Today was the opening day of sessions at ERE Expo Spring 2010. San Diego is still gorgeous. The sessions today focused on alignment. Exactly what …
Performance Metrics: Beyond the Numbers
Peter Drucker once said, “What gets measured, gets managed.” It’s very true. Tracking the numbers is essential to running your business. But it’s also important …
Crappy Swag and Other Happenings
Couple of exciting things happened recently that I wanted to share: First, I was honored by the National Association of Women Business Owners (NAWBO) with …
Becoming a Consultant
I recently received a reader question about consulting: About 10 years ago, while living in the Midwest, I started my own HR consulting business. I …
Make It Easy to Buy, Easy to Use
In one of my previous lives, the company I worked for developed a customer service program focused on the idea that the customer experience should …
Something to Say: When And How to Say It
I recently wrote a post about having something to say. We should all develop opinions and thoughts about ourselves and our businesses in order to …





