I had a couple of firsts that I wanted to share with you. First, this post is being written on my iPad – a first …
Strategy and Planning
These posts focus on strategy and planning as part of business leadership and management.
Customer Service: The New Black
We’ve all heard the catch phrase “_____ is the new black”. It indicates the sudden popularity of an idea. With our economy bouncing back, I …
Ask HR Bartender: Friends At Work
I received this note from a reader asking about social media relationships. I’m in a workplace where there is quite a bit of personal information …
The New “F” Word – Blog Action Day 2011
I’m not a big fan of the f- word in conversation. Seems to me there are better ways to express yourself than f- this and …
Customer Quality Control
You guys know how much I love my iPhone. For a while, I’ve considered getting the new iPhone 4. But I also want to be …
The Transparency Test
A little while back, I talked about how transparency seems to have faded from our conversations both on and off social media. One of the …
INTERVIEW: David Manaster, CEO of ERE
I recently came across a survey that revealed 31% of employers are having difficulty filling positions due to the lack of qualified talent. Really?! You …