One of my first HR jobs involved human resources information systems (HRIS). We had a company-developed HRIS and my role was to play liaison between system users and the technology department. Users would tell me about the system features they wanted and/or needed. I would convey those to the technology department, who would add it to the system. Then I would test it, write user specifications, and help with implementation.
Human resources technology has improved (a lot!) since then, but what hasn’t changed is the necessity for organizations to have up-to-date technology. That’s what this episode of The HR Bartender Show is all about. The importance of giving employees effective technology.
Chris Mullen is executive director for The Workforce Institute and strategic advisor at Ultimate Kronos Group (also known as UKG), assisting clients with their human resource strategies. Prior to joining UKG, he was director of human resources at the University of Colorado Boulder. Chris has earned the Senior Professional in Human Resources (SPHR) certification from the HR Certification Institute (HRCI) and is a Senior Certified Professional from the Society for Human Resource Management (SHRM). He has a Ph.D. in Higher Education and Leadership with research on how mobile technology impacts work-life negotiation.
Technology is a tool to help us. It’s not a replacement for human interaction. In fact, it’s time for organizations to realize that the real return-on-investment technology offers is its ability to be a key differentiator to employees and customers.
Connect with Chris Mullen
Personal Website: http://chrismullen.org/
During the show, Chris mentioned a couple of articles about apprenticeships and gray-collar employees. Here are links to those articles: “Apprenticeships are Paying Off Big for Some” and “How Apprenticeship, Reimagined, Vaults Graduates into Middle Class”.
Thanks for listening to our podcast. This season of the HR Bartender show is brought to you by our friends at Ultimate Kronos Group (UKG), a leading global provider of human capital management, payroll, HR service delivery, and workforce management solutions.
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