(Editor’s Note: Today’s post is brought to you by our friends at Kronos, the global leader in delivering workforce management solutions in the cloud. Kronos believes that companies should not have to compromise their expectations in order to get great service and improved results. Visit their website to learn more about how Kronos is creating Workforce innovation that WorksTM.)
There’s no one single thing that makes our business successful. You’ve seen the articles:
“All companies need to focus on is innovation.”
“Just take care of the employees and everything else will fall into place.”
While both innovation and employees are important, they’re aren’t exclusive of each other.
Today’s cartoon from our friends at Kronos reminded me how important it is to have equal focus on every critical aspect of our operation. In this case, if you’re paying attention to everything but labor cost…well, guess what expense goes spiraling out of control?
Sometimes I find that the things companies don’t focus on are the things they either don’t like to do or admit they aren’t good it. If that’s true, then it’s time to find a partner who will bring value. Surround yourself with people who are different. It still works.0