If you’ve ever been asked “just to fill in” for someone, this cartoon from Kronos may bring back memories. When someone is on vacation or out sick, the work still needs to get done. That might mean bringing in temporary staff or asking an employee to work in a different role.
Regardless, that person still needs training – temporary or not. This is why cross-training is important. Or bringing temporary staff in a day early for training before someone leaves for a long vacation or extended leave of absence.
Otherwise, you never really know what might happen…0