February 28, 2010
I recently received a reader question about consulting:
About 10 years ago, while living in the Midwest, I started my own HR consulting business. I left it (kinda, it’s never been out of my mind) to take a “real” consultant job and move to Arizona. I was laid off in last year and want to establish [...]
Share on Facebook
Read the full article →
February 25, 2010
In one of my previous lives, the company I worked for developed a customer service program focused on the idea that the customer experience should be easy. The mantra was to make things easy to buy and easy to use. It’s a catchy phrase I’ve never forgotten. And I try to remember it today when [...]
Share on Facebook
Read the full article →