Corporate Training Can’t Ignore Mobile

by Sharlyn Lauby on June 19, 2013

We can no longer ignore how pervasive mobile is in today’s world. According to the International Telecommunication Union, “there are almost as many mobile-cellular subscriptions as people in the world.” It only makes smart business sense to embrace mobile as part of daily business.

Yes, embrace mobile. And not just when customers want to buy your product or service using their phone. Organizations need to think about embracing mobile as part of their corporate culture. This includes within the recruiting and training functions.

training, mobile, mLearning, BYOD, smartphones, corporate training, mobile learning

ASTD’s latest research, titled “Going Mobile: Creating Practices that Transform Learning“, offers some insight to the direct drivers of greater market performance and learning effectiveness. Two of them are things we’ve talked about before: 1) Mobile Learning and 2) Bring Your Own Device (aka BYOD) programs.

Bringing mobile into organizations takes time and a well-thought out plan. During this year’s SilkRoad Connections conference, Cindy Riddle, one of SilkRoad’s instructional designers, shared their journey to embracing mobile learning as a company. She used a 4-phase model to outline how mobile can be incorporated into your existing learning strategy.

  1. NEEDS – Establish your goals with mobile learning.
  2. PLATFORMS – Define the appropriate devices, browsers and operating systems for your mobile initiatives.
  3. STANDARDS – Determine the proper software and authoring tools.
  4. DESIGN – Create the program keeping in mind adult learning principles and instructional design theory. 

Granted, not every learning experience should take place online. When the majority, if not all, employees are walking around with a mobile device, smart companies are asking the question – does mobile learning make sense for this content?

The costs associated with creating and maintaining online content are very different than they were a decade ago. That’s a good thing. Mobile learning has the ability to transform learning. It can put training in everyone’s hands at the same time. And employees can go back and review it on their own time. It should not be viewed as a classroom training killer.

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Catie Farrow June 21, 2013 at 12:36 pm

Thanks for sharing Sharlyn! It’s my belief that in the next 5-10 years (if not sooner), everything (and I mean everything!) will be mobile-based. I can’t wait to see where it takes us!

John June 23, 2013 at 1:50 pm
Sharlyn Lauby June 24, 2013 at 7:25 am

@Carrie – Thanks for the comment!

@John – Thanks for sharing!

Maximilian July 2, 2013 at 4:07 am

Hey Sharlyn,
Great article! Hope you don’t mind me sharing it on LinkedIn.

Cathy Shanes July 2, 2013 at 10:50 am

In corporate training it’s very handy to apply mobile learning. It can become a new branch of remote learning, especially with growing tendency of telecommuting. Though not everyone will approve of it as all the fuss about telecommuting hasn’t subsided yet and the corporate world was divided over this controversy.
Cathy Shanes recently posted..Human Resources: Friend or Foe? How to get employees to trust you

Sharlyn Lauby July 2, 2013 at 5:07 pm

@Maximilian – Thanks for sharing!

@Cathy – Thanks for the comment. I agree that telecommuting is a factor.

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