Comments on: Turning Away Business

By: Transparency Training — hr bartender

Transparency Training — hr bartender — Thu, 28 May 2009 11:47:41 +0000

[...] customer comments…be prepared for what those customer comments might be. More importantly, prepare (train) your staff on how to correctly interact with customers to avoid getting social media egg all over your [...]

By: HRM Today - Blog Archive » No, Recruiting Is Not Dead

HRM Today - Blog Archive » No, Recruiting Is Not Dead — Fri, 27 Feb 2009 17:09:51 +0000

[...] the majority of my career as a generalist, I’ve always realized that the recruiting function can make or break me. Most of my career has been directed toward fixing HR departments. And, in my experience, [...]

By: No, Recruiting Is Not Dead — hr bartender

No, Recruiting Is Not Dead — hr bartender — Thu, 26 Feb 2009 13:27:30 +0000

[...] majority of my career as a generalist, I’ve always realized that the recruiting function can make or break me. Most of my career has been directed toward fixing HR departments. And, in my experience, [...]

By: Customer Service Is The New Marketing — hr bartender

Customer Service Is The New Marketing — hr bartender — Thu, 18 Dec 2008 14:32:31 +0000

[...] need to realize that service is what defines the customer experience. We all know it’s easier (and more cost effective) to keep the customers we have rather [...]

By: Allen Taylor

Allen Taylor — Tue, 21 Oct 2008 15:15:36 +0000

Nice writing. You are on my RSS reader now so I can read more from you down the road.

Allen Taylor